3 jazyčný slovník VDA

Reference to a VDA publication (if the definition is specific to a particular publication, different from it, or complementary to an applicable standard): Standardised complaint process.

In German, EDV stands for electronic processing of data (Elektronische Daten- Verarbeitung), or IT (information technology in English, Informations-Technik in German).

System of facilities, equipment and services needed for the operation of an organisation.

The term integration process covers a process beyond systems communication of which is based on XML messages.

Reference to a VDA publication (if the definition is specific to a particular publication, different from it, or complementary to an applicable standard): Standardised complaint process.

Result of work which is further processed in an established process.

Or a fishbone diagram or cause-and-effect diagram.

ISO standard defining principles for determining the maturity through assessment. It contains, for example, the process assessment model. The ISO/IEC IS 15504 standard is generally referred to as “SPICE”.