3 jazyčný slovník VDA

Variation of illumination initiated by a particle and conditioned by absorption and dispersion.

AdBlue® is used to clean exhaust gases released from diesel vehicles. It is a clear, non-toxic solution of urea (AUS32). AdBlue® is kept in a separate container near the diesel tank. It does not mix with diesel.

Authoritative body that performs accreditation.

Reference to a VDA publication (if the definition is specific to a particular publication, different from it, or complementary to an applicable standard): Standardised complaint process.

To analyse customer satisfaction is to assess data obtained from customer satisfaction surveys.

Archiving is a long-term, organised, safeguarded and change protected keeping of documents and data.

Comparison of a test object against a model/template and determination on whether no limits are exceeded. An actual deviation of the checked characteristic from a nominal value cannot be traced.

Systematic, independent and documented process for obtaining audit evidence and evaluating it objectively to determine the extent to which audit criteria are fulfilled.

Person with demonstrated personal attributes and competence to conduct an audit.

Process assessment model to assess processes in compliance with ISO/IEC 15504, defined particularly for the development of ECUs in automotive industry.